Use Of Site

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through PSY Acoustics (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from PSY Acoustics does not entitle you to use any portion of Content apart from the finished Products as they are supplied by PSY Acoustics.

You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity.

You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. PSY Acoustics reserves the right, in PSY Acoustic’s sole discretion, to refuse to accept any content provided by you to PSY Acoustics or to process any order at any time and for any reason. PSY Acoustics also may terminate its service to and/or the accounts of customers found to be using PSY Acoustics to engage in undesirable activities or otherwise violating these Terms of Use. You agree that PSY Acoustics shall have no liability of any kind to you or to any third party arising from such refusal or termination

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products.

By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize PSY Acoustics to produce the Products on your behalf.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

INDEMNIFICATION

You agree that you shall indemnify and defend PSY Acoustics and all parties from whom PSY Acoustics has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. WHILE WE MAKE REASONABLE EFFORTS TO ACCURATELY DISPLAY THE ATTRIBUTES OF PRODUCTS, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS ARE ACCURATE, RELIABLE AND ERROR-FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

Refund / Return Policy

Because we don’t keep any panels in stock, all of our products are made to order (we build them from scratch each time) and therefore, cannot be returned. That being said, we have NEVER had an unsatisfied customer to date, and guarantee your complete and total satisfaction! 

However, if a product is damaged in shipping that’s an entirely different circumstance. You will have 72 hours from the date of delivery to contact us for a replacement. You will be required to provide pictures/proof of shipping damage so that we can contact the shipping carrier and begin an insurance claim. No exceptions! By submitting your order, you agree to these terms.

PLEASE INSPECT YOUR BOXES IMMEDIATELY UPON DELIVERY, BEFORE OPENING THEM! ALSO, DO NOT OPEN YOUR BOXES WITH A KNIFE OR SHARP OBJECT OF ANY KIND. NO RETURNS WILL BE ALLOWED AS A RESULT OF IMPROPER UNPACKAGING DAMAGE!

Cancellation Policy

Customers are free to cancel their order at any time prior to the build, with no penalty of any kind. Please be aware that once the build begins, we will not be able to provide any refunds, so make sure you are 100% sure of your order upon submission. Please email info@psyacoustics.com and have your name, order number and the date of the order ready. We’ll take care of it right away.

Product Warranty

All of our products are made to last for a lifetime if they are not exposed to moisture or direct sunlight (which will make the prints fade over time). We will not replace any products that have been damaged by the elements. We do however, offer a 1 year warranty on all LED systems.